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Risk Disclosures on Derivatives :1. 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses. 2. On an average, loss makers registered net trading loss close to ? 50,000. 3. Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs. 4. Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost. Source:SEBIAttention Investors :1.Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020 2.Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. 3.Pay 20% upfront margin of the transaction value to trade in cash market segment. 4.Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. 5.Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month. ...Issued in the interest of investorsShort Selling :AS PER SEBI CIRCULAR SEBI/HO/MRD/MRD-PoD-3/P/CIR/2024/1 DATED 05/01/2024 Regarding Framework for short selling. All Clients are requested to report their short sell on email id- shortsell@bharatbhushan.com on Trade Day.

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Escalation Matrix for Depository Division

Details of Contact Person Address Contact No. Email Id Working Hours
Customer Care Mr. Vikas 503, Rohit House 3, Tolstoy Marg New Delhi – 110001 011-49800908 10:00 – 18:00
Head of Customer Care Mr. Naveen Kumar Sharma 011-49800907 10:00 – 18:00
Compliance Officer Mr. Sanjay Rajora 011-49800906 10:00 – 18:00
CEO Mr. Vijay Bhushan 011-49800900 10:00 – 18:00

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.

Escalation Matrix for Broking Division

Details of Contact Person Address Contact No. Email Id Working Hours
Customer Care Mr. Satender 503, Rohit House 3, Tolstoy Marg New Delhi – 110001 011-49800903 10:00 – 18:00
Head of Customer Care Mr. R. A. Soni 0141-4049938-39 10:00 – 18:00
Compliance Officer Mr. Sanjay Rajora 011-49800906 10:00 – 18:00
CEO Mr. Vijay Bhushan 011-49800900 10:00 – 18:00

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or with BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or with SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Exchange/ SEBI SCORES portal.